Shopping ExperienceCustomer Engagement
By collecting as much available information on your customer as possible—including transactional data, personal data, and unstructured data like social media data and blog data—and then using that information to drive insight and power into customer interactions, you can foster customer engagement on a personal level. Omnichannel Retailing Unite the physical and digital worlds to get a single view of your customers and merchandise through omnichannel retailing capabilities. Improve your inventory visibility and get rich analytics capabilities to maximize your operational efficiencies. Connected Marketing Define offers and target your communications at the right point in time through the right medium — driving customers to act on more relevant offers through seamless connected marketing campaigns. |
|
Merchandising & Supply ChainSmarter Merchandising
By leveraging enterprise product information, tailored assortments, optimized price and promotions, social trends and customer insight, we can: Determine the most desirable and profitable products, touch points, locations, events and promotions.Tighten core merchandising functions to ensure that the right products are stocked and the right messages are being given. By implementing a collection of omnichannel merchandising solutions, you can increase sales, improve gross margins, and improve inventory turnover. Supply Chain Optimization By providing optimized inventory planning, omnichannel distribution and fulfillment capabilities, and sourcing and supplier collaboration, we can help you gain near-real-time inventory visibility to ensure that they can fulfill demand quickly and efficiently. You can reduce operating costs and speed up delivery times and maximize inventory productivity and improve product availability. |
|
Smarter OperationsRetail Performance & Analytics
Drive visibility into retail performance and work toward common goals across the organization with transparency and accountability — allowing you to always stay one step ahead of competition. By implementing a collection of retail performance insights and analysis solutions, you can improve organizational alignment and collaboration — ultimately improving overall profitability. Back office Transformation By implementing a collection of retail back office transformation solutions, you can reduce general and administrative costs, improve performance management through transparency of key performance metrics and dashboards, lower the risk of data theft and unauthorized release of private customer data, and reduce operating costs. Store Optimization By using interactive mobile capabilities that consumers demand and employees need, you can upgrade store infrastructure, implement stronger retail security, rethink process controls, and work with law enforcement to investigate intrusion attempts. |
|
Omnichannel CommerceB2B/ B2C Commerce
Maximize your sales performance through more effective and efficient B2B processes and deliver a seamless B2C experience for retailers and distributors. By delivering effective invoice and order management processes, personalized and seamless experience across channels for B2B partners, exceptional information management, and effective channel execution you can strengthen partner relationships and improve operational performance.Take advantage of our B2B commerce consulting and solutions in order to increase order size and revenue, effectively introduce new-products, improve on-shelf availability and inventory management, decreased labor routes, increase field sales productivity, and reduce operating costs. |
|
